FAQ
Maintenance cost depends on the category, model and warranty terms and period of the product.
Our Customer Service Centre is located at 15/F, Excelsior Building, 68 Sha Tsui Road, Tsuen Wan
.
Our business hours on Monday to Friday 09:00-13:00, 14:00-18:00, Saturday 09:00-13:00.
For information on retail outlets for any specific product, please refer to Store Locations.
Please call +852 3752 6111 or register at Online Registration to book an appointment.
Brand / Product Category | Warranty Period |
BLANCO / Stainless Steel Sinks, SILGRANIT Sinks, and Mixer Taps | 5 Years |
BLANCO / Food Waste Disposers | 3 Years |
CRISTAL / Hoods, Induction Hobs (excluding Induction and Electric Hobs), VinoPro Wine Cellars, and Combi Steam Ovens | 2 Years |
CRISTAL / Product Categories not listed above | 1 Year |
FULGOR MILANO Kitchen Appliances | 1 Year |
STEEL CUCINE Kitchen Appliances | 1 Year |
Yes, you can still enjoy the repair service. However, repair fees will be charged depending on the circumstances.